efficient ,good value for money

Speed of collection was incredibly slow - and insufficient staff available to meet the demand - 45 minutes before anyone was able to start processing the collection.

Helpful and easy going

Very smooth and clearly explained

Counter staff were very good, polite and helpful. Had an issue when I returned the car full having paid for a tank of fuel in collection. Took several attempts until my money was refunded.

Simple and easy to use

The car was returned with a very small chip to the paint of the drivers door, probably caused by another car door when parked. Europcar's damage invoice seems excessive for a defect so small it would not be repaired. I am uncomfortable with Eurocars ethics on damage so small it could almost be classified as wear and tear.

The car was good but service was terrible. It took two hours to check in and they tried to make us pay four times more than the agreed price for a car that was big enough. I would not recommend this company