Counter staff were very good, polite and helpful. Had an issue when I returned the car full having paid for a tank of fuel in collection. Took several attempts until my money was refunded.
“Very good from easy rent cars but horrible from Europecar”
About Europcar:6.7/10
They gave me a very bad car and for 4 days i kept trying to change and they refused untill the car broke down on me and my family and they ruined my 2 weeks vacation, and they said u took it from a third party site, i will never rent from them again, specially sheffield ranch and its manager mr. Michael, special thanks to mr. Martin for the kind assistance
The car was returned with a very small chip to the paint of the drivers door, probably caused by another car door when parked. Europcar's damage invoice seems excessive for a defect so small it would not be repaired.
I am uncomfortable with Eurocars ethics on damage so small it could almost be classified as wear and tear.
the counter takes every opportunity to upsell with additional options. is he on commission base?
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