Excellent

When we arrived at the store, they said there were no cars available. We had two options: pay extra or wait for someone to return their car. Waiting would take 4 hours, so we agreed to pay extra. They charged us an additional $100 per day, totaling $200. For just a Polestar 2, that comes to $200 per day, which is outrageous. Terrible service. I wouldn't recommend renting a car from Dollar; it's really poor.

The waiting time was too long, and I couldn't get the vehicle I had pre-booked.

The pick-up and return process at the DOLLAR San Francisco branch was quite efficient.

Waited 2 hours to pick up the car. The paid Chinese pickup guide wasn't there, and the car model was incorrect. What else can I say?

The service was alright, but they kept pushing for upgrades to luxury cars and insurance. Besides, the car selection was limited. They advertised a Nissan Altima, but only had South Korean Hyundai cars.