Easy & cheap

Wide selection of vehicle models, attentive service, and straightforward rental procedures

Pretty good

At the store, we were informed that the driver's age did not meet the requirements, and we were forcibly downgraded. We saw all the cars in the store at a glance, and there was no car that matched our booking. However, the keys were already prepared. It was obvious that they knew about the age issue in advance, but neither the rental company nor the booking platform informed us beforehand. We were aware of the young driver fee, but did not expect to be downgraded. Luckily, the car they gave us had decent space in the back, and we could fit our luggage.

Great location, right next to the train station. The staff were patient and personally demonstrated how to operate the car.

車両の状態は良好。不可解なプラス料金オプション的なことはなかった。保証にていてはプラスを勧められたが、no extra insurranceの一言で通じた。 ロンドン ビクトリアコーチステーションの受付カウンターはすぐにわかったが、車両がエレベーターのない立体駐車場の4階で、そこまで、大きなスーツケースを車道のスロープを使って運ばなければいけなかった。 返却がヒースロー空港第5ターミナルで、原則、満タン返しとのことであったが、近くのGSがわからず、給油できなかった。近くのGSの案内（地図等）があれば良かった。

良好