Easy & cheap

During the car return inspection, they said everything was fine and the deposit would be refunded the next day. As I frequently rent cars in Europe, I didn't think twice and left. Later, I was charged an additional amount of over two hundred pounds, and to this day, I don't understand why.

I like Qeeq because of the fully comprehensive insurance policy on offer. When I got to Avis, I decided to purchase the Excess Insurance Waiver. I was told by the person at the Avis desk that it would cost £83 plus VAT for 4 days. I decided to pay that as £100 was worth it not to be faced with a possible excess of £1,500. When it came to signing the contract, I saw that the cost was £144 and not £100. I asked why. I was told that this was "£83 plus VAT". I knew that this was UTTER NONSENSE and that the person behind the desk did not have a clue what they were talking about. It turns out that car breakdown had been added in for £20 without telling me. And then Avis add a "location surcharge" of 20% of all extras added. So there was 20% added onto the £83 waiver insurance and 20% added onto the £20 car breakdown cover. What an ABSOLUTE SCAM!!! I raised this with the manager and the issue was sorted by giving me half a tank of free petrol as compensation for the "location surcharge" which could not be removed. BE VERY (!!!) CAREFUL WITH ANY OF THE CAR HIRE COMPANIES AND THE HIDDEN EXTRAS THAT THEY TRY TO ADD ON

The agent at the check in desk was very helpful.

I had a query that required me to call QEEQ. The agent was courteous and helpful and answered my query.

Helpful staff

Like: easy to drive, good luggage space, exactly what I expected
Dislike: high beam did not stay on - I had to hold it on flash one of the ugliest cars on the road, hence the title - warthog - but it performed really well so no complaints