met my needs

We were delayed at immigration with an interminable line! By the time we arrived at the Budget office, it was closed. After evaluating the options, I decided to hire a car for 24 hours from Avis; while I was in the Avis office, I heard another customer say that he had a Budget reservation, I asked him about it and he told me that Avis and Budget are the same company, so I was able to pick up the car I had originally reserved from the Avis counter. I was glad I did not spend the extra money on a taxi or additional rental, however a little more information would have gone a long way to relieve the stress and not make us waste another hour looking for solutions, after we had been traveling for more than 24 hours.

Very good service attitude

Need to wait quite long when we picked up the car, the counter agent didn’t tell me if the car was not ready yet, need to be clean up first, it was terrible and took many rounds in the garage to find the car

Easy and smooth

We experienced the price drop option, fantastic! Good news before our vacay!

Overall very good. However, on day three I ckecked the oil and found it 2 quarts down - on a car that had only done 13000 miles. Obviously the oil level hadn't been checked by Budget before renting it this time. Personnelat Budget office i n Bend were very god

I was very satisfied with easyrentcars procedures.