Just so much better than what I had expected.

Received a brand-new Golf, no unnecessary talk, no push to buy insurance. Very satisfied, very satisfied.

The car was relatively new.

Car was fine; booked as a Volkswagen Golf or similar and got a Citroen C3 Aircross (Crossover kinda vehicle) but it certainly did the job it was required to do. My main issue with the vehicle was when I picked the vehicle up i was told that the AdBlue had been topped up but the warning light was on; shortly after the vehicle was turned on said AdBlue would start to circulate and the light would go out. After 2 days of the light being on I went back to Europcar who said that they didn't have any more AdBlue however they had a contract with Halfords and to take it down to there. So i did so, they took a full 10litre bottle of AdBlue and the car took it all. On this occasion all that was wasted was a morning of my time, which fortunately I had to spare, however in future someone else may not have this time. In even worse circumstance (for Europcar) someone could have taken the car on a long run and either become stranded when the car switched off to protect itself, or had ground itself to a halt. Neither of which would be a good situation. This was mentioned when i took the car back at the end of hire.

Booked a car and got confirmation for a Sunday morning but Europcar was closed. DO NOT REPLY ON THEM. This is insane and shouldn't happen.

Glad the customer service could help and tried to call Europcar but without luck.

Like: Completly satisfied with the booking I made with easyrentcars. The car has been upgraded to a bigger car. The staffs are nice and friendly. Highly recommended.