Just so much better than what I had expected.

Quick processing and clear instructions.

The whole process was quick and easy. All the staff I encountered were extremely polite, friendly and professional. I will definitely use Europcar again and will highly recommend to family, friends and colleagues.

Whilst I was very happy with the car and the man who served me at pick up was friendly, I was ignored initially whilst two people in the office discussed something, even though they could see me waiting. I was also not given any instructions on how to operate the vehicle and I don't normally drive a manual.

Was nice that car was fitted with sat nav.

Easy booking process and customer service was great.

Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.