arrivée en Autriche Alamo refuse de prendre en compte notre carte de paiement
alors que j'ai appelé a 2 reprises avant de réserver
on m'a dis que tout était bon
on s'est retrouvé sans voiture et j'ai donc payé pour rien !
When picking up the car in a dark underground garage on level 2 or 3, it was hard to see the car clearly. As a result, I did not notice some tiny chips in the paint. When dropping off the car in a well-lit outdoor area, the staff pointed out a small paint chip and blamed it on me. I am very sure there was no collision or scraping in that area. This made the return process very unpleasant.
They service was nice polite & efficient,they upgraded the car on arrival & notice that my luggage was too big to my first order. when i called them for inquiry during the the vacation they answer wright away.
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