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Live chat Email us Service Code: 4254558154
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BAD SERVICE AND I ALMOST MISSED THE FLIGHT

Reviewed: Tue, Feb 19, 2019
About Apex: 3.0 /10
BAD SERVICE AND HOTLINE NOT WORKING! Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am. The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected. Very bad service and bad experience. NEVER HIRE APEX CAR AGAIN!!!!!!
Compact | Kia Cerato or similar

Relevant Reviews on Apex Sydney Airport

KJG

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Economy | Suzuki Swift or similar
Reviewed: Thu, Jul 14, 2022
“Great deal”
About Apex: 10.0 /10
Excellent customer service from beginning to end.
About QEEQ: 10.0 /10
QEEQ gave me a great deal and it was a smooth process.
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k.kothari

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Fri, Nov 1, 2019
“Brilliant”
About Apex: 10.0 /10
Yes
About QEEQ: 10.0 /10
Awesome

M.Weert

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Intermediate | Kia Optima or similar
Reviewed: Thu, Sep 5, 2019
“12 out of 10 for friendly customer service”
About Apex: 9.7 /10
After the long flight the staff made me feel welcomed and as some one who is very shy i felt at ease with them. Tea and coffee offered on arrival. Pick up was prompt and within 20 mins of my phone call. Car was clean and staff were in no rush showing me around the car answering any questions i had.
About QEEQ: 10.0 /10
Quick and easy what else can you ask for
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R.Dekker

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Tue, Jul 30, 2019
“Overall experience was great. The vehicle was great on fuel on the motorway but not great in suburbs”
About Apex: 8.0 /10
The vehicle was great on fuel on the motorway but not great in suburbs. The automatic gearbox is awful. Space is good. Vehicle has cruise control and bluetooth media connectivity which is great.
About QEEQ: 8.0 /10

D.Brimelow

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Mon, Feb 25, 2019
“Waited over 1.5hrs for Shuttle pickup and was late for meeting”
About Apex: 8.3 /10
Great face to face. Shuttle collection process must be improved. I called at opening time and gave my name but it appeared that the shuttle didn't attempt to collect me or it drove past and did not collect me.
About QEEQ: 8.0 /10

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