down hraded from Altima to Sentra

I couldn't even complete the reservation. They make me wait 15-20 minutes for assistance because they didn't have system. When they finally assist me wanted to charge me for the deductibles[$450] because I brought my own insurance. I canceled my reservation because of the bad service at the counter from the employee

Well they only had one person at the counter. Spent 40 minutes waiting to get my car. The tire had a small leak and I had to stop twice a day to fill with air. It was not easy finding the shuttle to Green Motion.

Booking the car was simple. Wish they would have mentioned the toll fees.

The car that was given had expired tags. An officer noticed this while I was in Starbucks parking lot and was nice by letting me go without a ticket since it was a rental.

I rented my car through EasyRentCars, and brought the Voucher I received from that company. On my arrival at the pick up location at Green Motion, 7640 Narcoossee Rd, Orlando, Fl 32822, I handed the colleague the printed version on this Voucher, and a printed version of the receipt I received from EasyRentCars. I explained that I did not need any further insurance, and directed her to read the Voucher. She did so. I agreed that I wanted the transponder activated for the toll roads. And agreed that the gas tank was fueled to between 1/2 and 1/4. When she asked me to sign for payment, I queried the amount of 227.90, as my voucher says that the amount due on pick-up was USD 46.25. Obviously the transponder would be additional to that, but still not 227.90. She assured me that the balance was simply a pre-auth to cover a USD 100 fee in case of smoking in the car, and a USD 200 fee in case of damage to the rims. I asked if there were any extras in this cost, other than the 46.25 due on collection, and the additional cost of the transponder. She assured me that there were no other charges and the actual payment would be as shown on my Voucher, and the balance of the amount was only a pre-authorisation. I dropped the car back to Green Motion, 7640 Narcoossee Rd, Orlando, Fl 32822 on time, undamaged, not smoked in, and with the gas at 1/2 a tank, and was shown immediately to the shuttle to the airport. I received the emailed invoice after I had cleared security at Orlando Airport, and I tried to telephone the pick up location, but was unable to connect. The invoice shows a number of additional charges not mentioned in my rental voucher with EasyRentCars. I am less than impressed with this as I worked hard to convey what I needed, what I had paid for, and what I expected. The car was great, as was the shuttle and service that excludes the financial aspect

Like: The Car
Dislike: Nothing