Terrible customer service at pick up and drop off-lazy employees, huge line, no smiles, poor communication. Will never use apex or easy rental cars again
The wait time for picking up the car was quite long, and upon arrival, I was informed that the reserved car was unavailable. After some coordination, I finally got the reserved car.
The car we were allocated was much older than the others in the fleet and had lots of dents and scratches. Not sure why this was so but I'm the end it was great as we did not have to worry about another scratch. The car did us proud for 33 days. Thank you.
About QEEQ:10.0/10
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Customer Service
Terrible
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