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the rep at Fox Rent A Car tried to overcharge me

Reviewed: Tue, Mar 5, 2019
About FOX RENT A CAR: 5.3 /10
the FOX counter staff really tried to overcharge me. First, he did it by selling us gas plan. Then insurance. Then he simply charged on my credit card an amount that was more than what I was supposed to pay. I had to show him my confirmation to say that I only needed to pay $132US. I was charged a deposit of $150US (which is OK because it is a deposit). This was supposed to be refunded to me after return. I just checked my credit card statement. I only got a refund of $18CAD. I now need to contact FOX and Easy Rent Cars to get refund of full amount of $150US. All this is quite annoying.
Compact | Nissan Versa Note 2 Doors or similar

Relevant Reviews on FOX RENT A CAR Los Angeles Airport

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Compact SUV | Chevrolet Equinox or similar
Reviewed: Wed, Jun 8, 2022
“Very Good”
About FOX RENT A CAR: 9.0 /10
Easy pick up from Los Angeles airport with quick transfer to depot. Agent tried to upsell everything, we had our own insurance policy but he wasn't taking no for an answer but eventually gave up. Sold us toll pass, stating we wouldn't be able to get anywhere without it. Naively we hadn't done research on this so agreed. Upon return we complained to the customer service desk who removed the toll pass charge so we only paid what we used which was minimal! I have to say we were impressed with how they dealt with this in the end. We would use again.
About QEEQ: 10.0 /10
Very easy to navigate, offering good selection of prices and range of companies.

H.DAHDOH

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Compact SUV | Chevrolet Equinox or similar
Reviewed: Wed, May 11, 2022
“Bad experience”
About FOX RENT A CAR: 7.0 /10
Lot of extra charge The price will be doubled after this charge And no any company refund the deposit Relly really bad experience
About QEEQ: 8.0 /10
Not easy to contact customer service in airport for any reason

W.S

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Sep 22, 2019
“Doesn't get any better!”
About FOX RENT A CAR: 10.0 /10
Everything was perfect. Thank u!
About QEEQ: 10.0 /10
Easy to book, have used before and will use again!

Okan

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Medium SUV | Dodge Journey or similar
Reviewed: Sun, May 19, 2019
“I am not happy.”
About FOX RENT A CAR: 6.3 /10
I've made a payment far above the amount already agreed.

View more >
Compact SUV | Jeep Compass or similar
Reviewed: Thu, Apr 11, 2019
“Horrible.”
About FOX RENT A CAR: 4.3 /10
Double charged on my credit card and can’t get ahold of anyone from Fox. I will need to contest the charges. Car was covered with bird poop, smelled like cigarette smoke, and was missing some parts.

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