LOVE THE CAR RIDE!

The basic insurance was initially said to be over 1000 AUD, but it turned out to be over 2800 AUD. They told us that for any accident, they would deduct more than 2800 AUD, so we reluctantly paid an extra 34 AUD per day for insurance. As a result, the rental fee almost doubled. The service quality of international car rental companies is generally average; it's often difficult to reach them by phone.

We initially scheduled to pick up the car at 8 AM the next day. We ended up exploring Launceston until around 4 PM and decided to see if we could get the car earlier. The staff were very welcoming and assisted us with car selection and offered suggestions. They helped us switch to a different car and updated our information. Excellent service.

There's nothing specific to highlight about this rental company. It's just like all other rental companies—standardized vehicles, staff, and processes. You can completely trust and use their vehicles with peace of mind, and you can contact the staff at the store within 10 seconds during working hours.

Everything was perfect. The car was in great condition and ran very smoothly.

Due to Covid we had to cancel our first booking and then rebook with new dates. Everything went smoothly except we lost approximately $100 due to the currency exchange rate when we received our refund.

The car is excellent and exceed my expectation. Friendly customer service with no upfront selling of insurance.

User friendly and easy to navigate.