The car wasn't filled up when picked up. Although they agreed that the fuel level just needs to be the same when returning, it's hard to estimate. Pickup efficiency was low, waited for over 30 minutes. The car was average with over 60,000 kilometers. Another car rented from Thrifty had only over 10,000 kilometers, and the pickup efficiency was very high, got it in 5 minutes.

Arriving at the car rental company went smoothly. QEEQ messed up all the information, but the rental company still gave us the car. Very grateful for that.

Very good all round. Excellent value, as expected car was a few years old with a few minor imperfections which were noted by and photographed by agent at pick up. On return agent inspected car and noted we had returned car with no damage caused by ourselves. Seemed very easy and fair

Offered very good value for money , easy to use and clear about what all the different providers offered. Is now my preferred choice for car rental

Got an 2016 imax in good conditions (about 100,000km). No automatic doors or automatic headlights though. The boot space is huge and easily fit luggage for big group.

Staff were helpful at pick up and drop off. The upgrade to a slightly larger car suited us well.