From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2275028326
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2275028326
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Apex, Christchurch Airport Car hire

Apex 4000+ ratings, 88 reviews

Christchurch, Canterbury, New Zealand

7.7 / 10 Good

Apex - Christchurch Airport Information, Car hire Instructions & Policies

Address

28 Ron Guthrie Road, Christchurch Airport 8053

Telephone

(03) 357 4536 / 0800 400 121

Pick-up Instructions

The Apex - Christchurch Airport car hire location is located out of the airport

Please contact the staff to pick you up to Apex - Christchurch Airport car hire when you arrived.

Upon arrival at Christchurch International Airport, check your email for arrival and pick up instructions. Walk through the terminal, past the check-in counters and look for door numbers 1 or 2. Exit the building out either door. The shuttle pick up point is located to the right just passed the pink 'Park and Ride' sign. On the email you will see a 'Ready to Collect' button. When you are ready to be collected, simply tap/click the 'Ready to Collect' button. If you do not receive the email please phone our toll free number 0800 400 121 and let us know that you're ready to be picked up. When the van arrives, our driver will load your luggage into the back of the van or into a trailer. Please tell the driver your name and show him your confirmation (if required). Our location is two minutes drive from the airport terminal. The branch will be closed at 6:29 pm, and the last shuttle bus will depart from the terminal at 6:15 pm, if you miss it, please take a taxi to the branch. Pickup instruction video:https://www.youtube.com/watch?v=bhza0-lkw8A

Drop-off Instructions

Vehicle needs to be returned to our Christchurch Airport branch at 28 Ron Guthrey Road, Christchurch. We will provide a free transfer to the airport terminal or to your hotel or motel near the airport.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -18:30
08:00 -18:30
08:00 -18:30
08:00 -18:30
08:00 -18:30
08:00 -18:30
08:00 -18:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + NZTA Translation

The New Zealand Transport Agency (NZTA), a professional organization, certifies driver's license translations specifically intended for self-driving rental vehicles within the New Zealand. Free online NZTA for Japanese driver's license holders: https://www.qeeq.com/nzta-topic

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

For local renters, you need to bring:

Full Driving License issued in New Zealand

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
To be confirmed
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
NZD 12/day
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
To be confirmed
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
To be confirmed

Cross Border

To be updated

Cross Islands

Conditional:

Towards any New Zealand islands, taking rental cars crossing islands is allowed with certain conditions.
Please advise your interisland travel at the car rental company's counter.

Ferry Transportation: Allowed

Apex allows you to bring the rental vehicle on the ferry. However ferry companies may charge you to bring a vehicle across Cook Strait.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.4 km from Christchurch Airport

Hotels

1 km from Sudima Christchurch Airport

3.7 km from North South Holiday Park

8 km from Fino Hotel and Suites

FIND ME A CHEAP RENTAL
Map view of Apex Store Location
coordinates: -43.498553 172.543336

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Guest Reviews

Total points: 7.7 / 10 Good

  • Vehicle condition: 4.3
  • Vehicle cleanliness: 4.5
  • Spaciousness: 4.5
  • Counter staff: 4.5
  • Pick-up location: 4.5
  • Drop-off location: 4.4
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • Anonymous

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Very disappointed with Apex rentals. We had paid a premium price for a Ford Focus hatchback however on arrival we were given a Nissan Tiida which is a class below what we had ordered.
    Read More >
  • Anonymous

    Christchurch

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    the gps directions at Picton ferry terminal for the apex office were a little confusing
    Read More >
  • N.Wood

    Christchurch

    5.7 /10 Average

    Reviewed: Friday, November 22, 2024

    The car shouldn’t be allowed on the road. It’s been in multiple accidents and the brakes don’t work properly. Not safe at all. I can’t believe this is ok. I had to leave a week early and of course no refunds so I paid a premium per day for a car that shouldn’t be on the road. Literally parts are falling off the car! My next review will be online on the major sites.
    Read More >
  • Anonymous

    Christchurch

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Everything was great, and went really smoothly
    Read More >
  • J.Poole

    Christchurch

    7.3 /10 Good

    Reviewed: Friday, November 22, 2024

    Although they had computer issues, ended up with an okay car.
    Read More >
  • J.Pole

    Christchurch

    6.3 /10 Average

    Reviewed: Friday, November 22, 2024

    The first car Apex tried to give me had dangerously low tread. The staff member insisted it was fine and showed me a sheet with the tread depth between 3mm and 4mm. I insisted on another car with safer tyres. The 2nd car had very soft brakes, an exhaust rattle and black oil. The cars seem to be poorly maintained
    Read More >
  • S.Gray

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The staff at both pick up and drop off locations were very helpful. The drop off was made so easy as we were instructed to just park at the Bluebridge terminal and hand the keys to the terminal staff
    Read More >
  • Anonymous

    Christchurch

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Perfect car for travelling around NZ. Great experience all round would definitely use again.
    Read More >
  • Anonymous

    Christchurch

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    Good car company to rent from. Cars are a bit older and you have to take a test before they allow you to take the car which I find a bit odd because other car companies do not make you do this. But great customer service and staff.
    Read More >
  • X.TEH

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Highly recommended.
    Read More >
  • M.Jones

    Christchurch

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Staff were helpful at pick up and drop off. The upgrade to a slightly larger car suited us well.
    Read More >
  • N.Kokierti

    Christchurch

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Easy to to call for pick up. Shuttle doesn't take that long. Good car condition.
    Read More >
  • A.Fleetwood

    Christchurch

    7.7 /10 Good

    Reviewed: Friday, November 22, 2024

    Car was very scratched and the left side speaker did not work.
    Read More >
  • A.Jones

    Christchurch

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very Easy to deal with. Friendly helpful staff at pick up & drop off. The car was exactly the model we booked on line and in good, clean condition.
    Read More >
  • Anonymous

    Christchurch

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Was difficult to find at the airport
    Read More >
  • Anonymous

    Christchurch

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    Got an 2016 imax in good conditions (about 100,000km). No automatic doors or automatic headlights though. The boot space is huge and easily fit luggage for big group.
    Read More >
  • Marcus

    Christchurch

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The car was fine and the counter service excellent, with careful, clear explanations of everything. The shuttle arrangement was at the inconvenient end of the airport (opposite from where you come out when arriving from overseas); this appears to be the same for all shuttles. Then it took quite a while for the first shuttle to arrive, and it filled with people who were there before us. So we had to wait another 10 minutes or so, in cold wind, before our turn.
    Read More >
  • E.Thompson

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    I had to pay for upgrade, other companies give them for free.
    Read More >
  • D.Smith

    Christchurch

    9.6 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very good all round. Excellent value, as expected car was a few years old with a few minor imperfections which were noted by and photographed by agent at pick up. On return agent inspected car and noted we had returned car with no damage caused by ourselves. Seemed very easy and fair
    Read More >
  • I.Thompson

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great assisted in every way to make the collection and drop off smooth and welcoming .
    Read More >
  • Anonymous

    Christchurch

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great price!
    Read More >
  • Anonymous

    Christchurch

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good service. We did notice a big chip in the windshield after we drove away...we took it back and it was repaired on the spot (hence the slightly longer pick up time.)
    Read More >
  • M.TSAI

    Christchurch

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Service is good.
    Read More >
  • W.Chan

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Fast and efficient and friendly staff
    Read More >
  • D.MOORE

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    All good, especially value for money and absence of hassle trying to sell extras ... The nightmare of European rentals. Person giving us the car could have been a bit more supportive of us not knowing much about automatic cars ...For safety reasons if nothing else!
    Read More >
  • A.Khalid

    Christchurch

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    Car was a 2014 model Ford Focus which had seen better days. However it was reliable and economical.
    Read More >
  • Daniel Mudford

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Car exceeded expectations thanks to free upgrade. I shall only use Apex from now on as they always come up the best deal anyway and their staff are great.
    Read More >
  • E.MacLeod

    Christchurch

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Easy and straightforward pick up and drop off, shuttle bus to and from airport is regular and quick
    Read More >
  • Anonymous

    Christchurch

    5.7 /10 Average

    Reviewed: Friday, November 22, 2024

    Good Part: it was good to have the quick traffic rule test, so that we could discuss some areas that we are unfamiliar with local rules. Bad part: customer service was bad. One lady, not the person handling our return, announce the tyre damage to the whole floor, which was unnecessary and inappropriate for customer privacy. I was charged 2000nzd for the tyre damage. I asked for a more accurate estimate on spot and a male staff said 500 is enough. The officer handling my case told him to "f... off". For the refund of excess charge, I wrote in a few times for bank transfer instead of credit card refund to avoid the hefty exchange charges, but the requests were simply ignored.
    Read More >
  • Noverski

    Christchurch

    8.7 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car was exceptionally great! The location for pickup and the price was great. The staff that was handling us was terrible. From the moment we reached here counter, she was unhappy and getting agitated without any reason, and the way she talked to us was rude. It was obvious she is avoiding minimum communication with us, whenever I asked any questions it’s mostly’yes’ or ‘no’. We were unfortunately enough to see here again when we dropped of the car, and it was obvious on the treatment. Right before us was another group of people who is of her ethnicity, and she asked how they we go from the rental place and she even catered a taxi for them. When it came to us, she did a quick check and said in a grumpy manner ‘ok, done, good bye’ and chased us of. The next person she approached, she gave a very good service by asking them how they are going off and laughing. Apex needs to look into this matter and train that particular staff to at least act decently and with equally treatment in front of the customers. Apart from this the other aspects were good.
    Read More >
  • M.Kodama

    Christchurch

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    車はきれいに清掃されていました。借りる時に、交通ルールのペーパーテストがありました。テストの解答を間違えたので、再テストを受け、全問正解した後、やっと車を貸していただけました。 安心して借りる事ができます。
    Read More >
  • W.Howe

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Good
    Read More >
  • T.Longmuir

    Christchurch

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    Staff were polite and prompt and explained what was required clearly.
    Read More >
  • Anonymous

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Lovely pick up place staff. We got upgraded with a noicer and bigger car. Thank you. Always nice to get upgraded :) Car was clean but quite a lot of scratches/dents in the car which is fine because the staff were all aware of it. Drop off was super quick. Thank you.
    Read More >
  • R.Hayes

    Christchurch

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The Apex staff at both Christchurch and at Auckland were very friendly and helpful, making the whole process easy and stress free.
    Read More >
  • C.FY

    Christchurch

    8.3 /10 Very good

    Reviewed: Friday, November 22, 2024

    I had a great experience in overall, the car condition was good and well maintained.
    Read More >
  • Tan

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Apex is excellent. They know their stuff and gave me the type of car I asked for. Pick up and drop off were painless. A fantastic drive.
    Read More >
  • Anonymous

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    No comment
    Read More >
  • M.Bradshaw

    Christchurch

    9 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Rental car pickup was very easy with a very helpful staff member.
    Read More >
  • Mats

    Christchurch

    9.3 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The service was next to nothing. Im glad we booked with them
    Read More >
  • R.Bickerstaff

    Christchurch

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Great car + really good and prompt service in Nelson: excellent!
    Read More >
  • Joanna L

    Christchurch

    9.7 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Driving the car was initially challenging since it was larger than what I'm accustomed to, especially considering it was my first time handling such a big vehicle. However, as the trip progressed, I found it easier to manage. Fortunately, there wasn't a lengthy wait at the counter to collect the car, and I appreciated the helpful and patient customer service provided during both the pickup and return processes.
    Read More >
  • Ade

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Excellent friendly and helpful staff
    Read More >
  • Jimmy Ho

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Nothing to comment. Everything is perfect and fast.
    Read More >
  • Natividad Harrison

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Terrible
    Read More >
  • Bing Smith

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Had to take a skills test upon arrival without prior notice or guidance.
    Read More >
  • Sibyl Occam

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Extremely responsible, they explained the contract terms very clearly. Excellent service.
    Read More >
  • Cash Stevenson

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Very dissatisfied
    Read More >
  • Meredith Juliana

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Arriving at the car rental company went smoothly. QEEQ messed up all the information, but the rental company still gave us the car. Very grateful for that.
    Read More >
  • Will Harper

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Satisfied
    Read More >
  • Crystal Service

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    The staff was very impatient during pickup. We wanted to inspect the car for damage, but they kept urging us to sign. Very bad attitude.
    Read More >
  • Viola Augustine

    Christchurch

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The efficiency in New Zealand is very slow
    Read More >
  • Mark Kathleen

    Christchurch

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    There was Chinese service when renting the car, but not when returning it.
    Read More >
  • Jerome Stephen

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Service was fairly good, staff were quite welcoming
    Read More >
  • Dominic Harrington

    Christchurch

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    There were many people when we arrived, and we waited for a long time. We also tried calling the free phone at the airport, but it was constantly busy, which led to further delays.
    Read More >
  • Corey

    Christchurch

    4 /10 Average

    Reviewed: Friday, November 22, 2024

    Wait time
    Read More >
  • Jesse Lamb

    Christchurch

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    It felt like they were looking down on us. They gave us an outdated wagon. We requested a car change or to pay for an upgrade, but they said they had no cars available at the moment. It was past 7 PM already. Eventually, after discussing with their manager, they gave us a slightly better car, but it was still old. Do all the local car rental companies mainly have old cars?
    Read More >
  • Kerwin Alice

    Christchurch

    4 /10 Average

    Reviewed: Friday, November 22, 2024

    The car rental process was particularly slow. They said my translation document was not acceptable and asked me to pay them to translate it, otherwise, I couldn't rent a car!
    Read More >
  • Owen Thorndike

    Christchurch

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The pickup point is a 5-minute drive from the airport. After arriving at the airport, we called the car rental company, and they asked us to wait in the airport waiting area for a shuttle. The customer service does not speak Chinese, but their attitude was good. The translation document that worked in the North Island was not accepted here on the South Island at Apex, causing a lot of inconvenience.
    Read More >
  • Benson Beaufort

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Average service, but no need to queue
    Read More >
  • Cynthia Clemens

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Very satisfied
    Read More >
  • Nick Dickens

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The car rental staff, like all New Zealanders, were enthusiastic and diligent.
    Read More >
  • Colin Shelley

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    The service at the pickup point was extremely poor, they gave us a hard time and didn't allow us to inspect the car.
    Read More >
  • Frederic Gregory

    Christchurch

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The car wasn't filled up when picked up. Although they agreed that the fuel level just needs to be the same when returning, it's hard to estimate. Pickup efficiency was low, waited for over 30 minutes. The car was average with over 60,000 kilometers. Another car rented from Thrifty had only over 10,000 kilometers, and the pickup efficiency was very high, got it in 5 minutes.
    Read More >
  • Griselda Eddie

    Christchurch

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The rental company's translation document provided by the platform was not accepted by the store, saying it lacked certain paperwork. It required complex communication and multiple employees just to get it sorted out. Very confusing. (The Indian staff were unfriendly towards Chinese people)
    Read More >
  • Lester Horatio

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    There is a queue but it's relatively quick
    Read More >
  • Rex Hearst

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    I don't understand why QEEQ partners with this car rental company. Check the reviews on Google; they are seriously discriminatory against Asians. Our experience was terrifying. Although the staff we encountered were not severely discriminatory, they were extremely slow. It took over an hour to process, and even though we had already paid in full, they attempted to charge us again. We had to find another staff member to confirm our payment. Additionally, they aggressively pushed insurance, even though we had already bought comprehensive coverage. Overall, it was a horrifying experience.
    Read More >
  • Viola Augustine

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    High efficiency, both pickup and return were convenient and fast.
    Read More >
  • Sherry Electra

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Both renting and returning the car were smooth. The lady who eventually took us to the airport was particularly nice.
    Read More >
  • Otto Bach

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    The staff was extremely rude and canceled our order without reason.
    Read More >
  • Anna Jim

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The rental company handled business as usual, provided thorough instructions, and had a good attitude.
    Read More >
  • Horace Spender

    Christchurch

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The staff always had stern faces, not very friendly.
    Read More >
  • Steven Leopold

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    Average
    Read More >
  • Vivian Crichton

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    This company has serious issues with customer treatment; be cautious when renting. We rented for 9 days and bought full insurance, but due to improper parking, the front of the car was damaged. They deducted 2000 SGD from us, plus over 500 SGD for the rental fee which wasn't refunded. Eventually, they refused to provide a new car and wanted to kick us out. This made our entire trip in New Zealand very unpleasant, and the cost of renting another car was significantly higher.
    Read More >
  • Carol Hamlet

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    The rental company is very strict. They have a rigorous driving test, and if you don't pass, they cancel the booking. One of my friends couldn’t pass the test, which I believe is quite necessary.
    Read More >
  • Simon Gibson

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    A very good and well-established local rental company with a large scale.
    Read More >
  • Deirdre Bartlett

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    There was an African-American female staff member who had a terrible attitude, like we owed her money. Half an hour after picking up the car, we were informed of several complaints against us. We were asked to return the car to the rental office, and our order was forcibly canceled without a refund. When we requested details and evidence of the complaints, we were told that the complaints were only received over the phone with no specific details provided. Isn't this just a scam targeting Chinese people?
    Read More >
  • Adair Romeo

    Christchurch

    2 /10 Poor

    Reviewed: Friday, November 22, 2024

    A heavyset woman with a bad attitude. She seemed very impatient.
    Read More >
  • Bernard Sara(h)

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Extremely satisfied
    Read More >
  • Derrick Mond

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Convenient shuttle service, just a 3-minute ride to the store with hardly any waiting time. They upgraded us for free to a Nissan X-Trail with only 80,000 km. They don't proactively provide a phone holder, but if you ask, they offer it for free and let you choose your preferred one.
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  • Isidore Augustine

    Christchurch

    6 /10 Average

    Reviewed: Friday, November 22, 2024

    The car provided by the rental company was vastly different from the one I selected, not even in the same class.
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  • Angela Felton

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Overall, it's pretty good.
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  • Ursula Partridge

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    It's good.
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  • Jenny Carrie

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    The process was quite simple. You just need to answer some traffic regulation questions. Otherwise, nothing special.
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  • Ursula Landon

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Fast service
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  • Horace Spender

    Christchurch

    8 /10 Very good

    Reviewed: Friday, November 22, 2024

    Overall service was satisfactory. The staff was very friendly and enthusiastic.
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  • Julian Holt

    Christchurch

    10 /10 Excellent

    Reviewed: Friday, November 22, 2024

    Operating hours make it easy to contact. The company mainly provides off-road vehicles, which are suitable for self-driving in South Island's road conditions, but the fuel consumption is high.
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  • S.Turnbull

    Christchurch

    7 /10 Good

    Reviewed: Friday, November 22, 2024

    Apex is fine
    Read More >
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