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Live chat Email us Service Code: 111132844417101
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Never Again

Reviewed: Mon, Mar 18, 2019
About Great Rentals: 3.0 /10
Horrible pick up experience. Rude staff. Tried to charge us our excess for insurance up front (claimed miscommunication). 7pm at night and the rude staff member tells us we need to go elsewhere. Another member of staff came to speak with us 10 mins later and finalised the pick up. Car radio didn't work. Wasn't in english so we couldn't use for our whole trip
Economy | Toyota Yaris or similar

Relevant Reviews on Great Rentals Great Rentals LTD, Auckland, New Zealand

A.Hill

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Compact SUV | Toyota RAV4 Guaranteed model
Reviewed: Sun, Mar 8, 2020
“Great Value Rental”
About Great Rentals: 9.7 /10
Great service, nice helpful friendly staff
About QEEQ: 10.0 /10

Rameshwor

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Large SUV | Toyota Highlander 7 Seats or similar
Reviewed: Mon, Jan 6, 2020
“Great value for money. Highly recommended and would definitely use service in future.”
About Great Rentals: 9.7 /10
Easy booking, quick pick up and drop off at the airport. Great value for money.
About QEEQ: 10.0 /10
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Economy | Mazda Demio or similar
Reviewed: Sun, Dec 8, 2019
“Good enuoght”
About Great Rentals: 6.7 /10
Overall everything was good enough, the car a bitt aged, but did its job and price was guite low.
About QEEQ: 8.0 /10

Kevin

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Full Size | Toyota Camry or similar
Reviewed: Tue, Nov 26, 2019
“Great Rentals are cheap but not great service”
About Great Rentals: 6.7 /10
You took the bond on my credit card first. Then told me about insurance afterwards. So I took the insurance and you did a reversal of the bond but it hasn't been returned to my card yet. It has been 6 days already. Also, the two people at the counter had very little English language skills. Seems strange in NZ.
About QEEQ: 7.0 /10
All good

C.Fairhall

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Economy | Nissan Tiida or similar
Reviewed: Tue, Oct 8, 2019
About Great Rentals: 8.3 /10
Was a little difficult with language. We are kiwis and all staff Asian descent. We did not really know about the 3rd party insurance arrangement. When we brought no excess insurance the thought of having to pay an excess and then claim it back sounded a little dodgy. thankfully we had no incidents.
About QEEQ: 10.0 /10

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