Overall great experience, would recommend others to try this company.

The webpage showed that Sesame Credit exempts the deposit for certain cars, but after payment, the customer service informed us that not all models are exempt. The label for 'or similar models' was very unclear, and we only noticed it at the store when an employee pointed it out. Also, the insurance details were only explained in-store, indicating that insurance must be handled through the car rental platform. In summary, many details were vaguely described during the booking process, and full explanations were given only when picking up the car.

Overall very satisfied, they upgraded our car for free. The customer service was especially great, very attentive, answered all our questions, and confirmed many terms with us.

Excellent service

Staff very helpful and friendly.

Book process very smooth. Rented car had a high performance/value ration.

Like: This was such an easy experience. They were efficient, kind, and made sure we were happy. They even left an umbrella in the car for us in case it rained! Will definitely use again and have already recommended!