Aweful. Cost me an extra $120 for coverage I already had. Would really like to be reimbursed.

They forced me to buy extra insurance b/c I had less then 300,000 insurance coverage and nowhere in the contract it said that. For the price i paid i could have used Enterprise which does not have that ridiculous policy. I could not find the place, there was no parking for my brother who accompanied me to park his car while he was waiting for me. There is no signage, it is so hard to find. The staff was nice but there was nothing they could do.

No way everything was bad

The counter staff service were very rude . They insisted that I have to show the coverage limit of my insurance . Even I called my insurance to show my coverage to $300.000 for injury and $100.000 for property damage still was not accepted from the staff service . I was forced to pay $10 extra for additional insurance . Also I Ordered Hyundai Sonata and I got a Nissan Versa with 36.000 mileage with body damage and a lot of problem in driving .

Do not rent from this company they want 300,000 dollars worth of car insurance for crappy 12,000 cars.

When i booked the car rental, it said 24 hrs a day. Once confirmed , we found out agency closed at 9 P M. Our flt was late, hubby ran to get car, 5 minutes before front door locked.