Aweful. Cost me an extra $120 for coverage I already had. Would really like to be reimbursed.
D.Lowe
United States
Reviewed: Mon, Apr 1, 2019
About RIGHT CARS:5.3/10
Felt like I was cheated with the insurance. Didn't see anywhere where I had to drive my insurance. First time in 25 years I had to and then told my coverage was not enough. Will not ever use you again.
This is a scam company. I've never seen a rental company that gives customers a car with over 80,000 miles and various issues. Terrible cars, terrible company. They charge a $2000 deposit, which is unprecedented in the US! They make random charges, have unreasonable terms, and I regret not checking their reviews before renting. Almost all reviews are negative. If the rental platform continues to offer this company's products, more people will be scammed!
SCAM ARTISTS! Right cars is scamming people with low rates only to charge extra fee upon pick up of the vehicle such as supplemental liability insurance if you don't have 300,000 on your own insurance ( most if not all states only requires 25,000 - 50,000) so why are they asking for 300,000? to obligate you to buy theirs!. to sum it up, will never rent from them again and will do everything I can to steer as many customers away from them as I can.
Awful local office.
Rude staff. Inefficient. Understaffed.
FYI unreasonable requirements like SHOWING insurance certificate (other companies do not require this) and $13.99/day for tolls (when other companies charge $9)
But biggest issue was rude staff.
Girl who called herself “manager” had poor communication, and when I was aghast, she refused to rent me the car.
Fine, but she also refused to give me refund.
And she supplied me with 2 phone numbers, neither of which worked. I called both eight in front of her.
When I pointed this out, she didn’t care and said to leave.
She kept my money and gave me no car and no one to contact.
It was so bad I actually took video of the process bc no one would believe it was so bad .
There were hidden charges that the booking agency as well as the people at right cars did not tell me about. I was greatly disappointed and I will NEVER use your agency or right cars again. Also, I will tell as many people as I can about avoiding you. Rest Assured.
I felt like they got you to thier business with the lure of low cost rental, but all the add on BS fee’s were threatening and nerve racking
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Aweful. Cost me an extra $120 for coverage I already had. Would really like to be reimbursed.
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