I reserved the vehicle for pickup at12pm and dropoff at 12pm. My flight arrived at 7pm. The representative didn't want to change the rental time. He was nickel and dimeing on the car insurance. I already had insurance on my own vehicle, so I wanted to transfer the coverage to the rental, but he didn't want to, this way he could make more money on the agreed upon price. The vehicle wasn't the agreed upon vehicle. I wanted to end the weekly rental early, but I was told there's no refund. Guess I won't be using RIGHT CARS anymore. Definitely not customer friendly.......

We should have been told about the need to purchase the SunPass and the fact that it was an outrageous $13/day when most tolls were under $1.50

I called my bank and was told that it was their machine, this confirmed by a rental I did later in the day.

They did not explain what was needed for insurance and charged me without telling me. They also tack on a bunch of hidden fees like mileage and sunpass once you get there...

je n' ai pas accepter de prendre la voiture chez Rightcar car se sont des escros qui veule seulement nous arnaquer avec des frais supplémentaire non obliquatoire chez tous les autres locateurs de voiture on me reclamait tous pres de $23.00 us par jour pour des option que je ne voulait pas