Satisfied

Both picking up and dropping off the car were very convenient.

The counters in Miami and Orlando were very easy to find, and there were fewer people in line compared to other rental companies. The service was very standardized and without any hassle.

Nachelle went out of her way to help me, as I showed up a day early needing a car. This was a Saturday, and you had very few available - she was very kind and told me ‘she would find a way to make it work.’ Indeed, a car got quickly cleaned and I drove it away. Murray was also kind and funny - I noticed how friendly and warm the team were with one another, which is a very good sign in any workplace. I would definitely recommend Dollar, based on my experience - and will be a repeat customer when in Detroit.

The counter staff was wonderful. Although I did not specify when booking, she provided us with a bilingual navigation so that some of my family members thought it more convenient to use the Japanese navigation than the English.