The counter staff was excellent, but having to take a shuttle from the airport to pick up the car. I specifically look for on-site rentals to save time. It was difficult to find the shuttle location since the airport counter was closed then we hade to take another company’s shuttle to pick up the car.
Since I only had a Mastercard credit card, I tried multiple machines but none worked. Finally, I found a Hertz counter machine where it succeeded. However, the staff member there, without informing me, aggressively pushed an insurance service. I strongly advise other renters to double-check the rental amount thoroughly. This person added over 200 units of insurance to my base amount, and I only realized it was commercial fraud after returning the car!
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It was just ok.
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