I had to book 3 cars before I could even get one! The first 2 refused to rent for the price!

No relevant model was available at the store; they charged me the price difference for an upgraded model.

1. We were informed of a 10% service fee when renting the car. 2. The card charge was 20 yuan higher than the original order price. 3. During drop-off, we were asked to pay an additional 37 dollars cleaning fee because some water had spilled on the back seat. We explained that the marks would disappear once the water dried, but they said we should come back after the water dried, which would incur an extra day's fee.

Me cobraron obligadamente un seguro que yo llevaba de Chile. Recurrí a QEEQ pero no me solucionaron el problema

Estuvo excelente, aunque no estaba disponible el auto que solicité. Lo único malo es que el proceso de recogida fue lento.

Quedé encantado con el precio y los beneficios.

The worst experience with Hertz I have ever had. They tried to sell third party liability insurance even though the contract clearly said it was included.