I initially went to the store at Terminal 2 and was told that they didn't have the Jeep, so they gave me a Nissan SUV instead. Later, they tried to sell me insurance, and when I refused, they seemed unprofitable (an unexpected twist: they asked for a deposit of 12,000 local currency). Eventually, they sent me to Terminal 1. Reluctantly, I made my way to Terminal 1 with my luggage. Everything went smoothly there, and the deposit was reduced to 8,000.
1. We were informed of a 10% service fee when renting the car.
2. The card charge was 20 yuan higher than the original order price.
3. During drop-off, we were asked to pay an additional 37 dollars cleaning fee because some water had spilled on the back seat. We explained that the marks would disappear once the water dried, but they said we should come back after the water dried, which would incur an extra day's fee.
The worst experience with Hertz I have ever had. They tried to sell third party liability insurance even though the contract clearly said it was included.
The car was not the one we choose, so the insurance was more expensive. The car was delivered 1h after the rental agreement. The interior of the car was very dirty.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
I had to book 3 cars before I could even get one! The first 2 refused to rent for the price!
Relevant Reviews on Hertz in Mexico
-
-
-
-
View more >Norton Simpson
-
-
-
-
View more >Marvin Curme
-
-
-
-
View more >AJ
-
-
-
-
View more >V.Montagne
-
-
-
-
View more >