Dropping off the car at 30 Pitt St in Sydney was stressful. It would have helped if there were photos provided showing exactly where the car should have been parked on return. I parked illegally initially to speak with Avis staff for advice before being directed to the proper drop off spot. Also, 30 Pitt St shows on Google Maps as a hotel. Again, a photo or map showing where the Avis is located in relation to the hotel would have helped.

Vehicle was exactly what I expected, staff very helpful.

Excellent, had to change dates which required a rebook ing and a refund. This could be a bit simpler.

There were a queue hence we had to wait for at least 30 mins to pick up the car. But service is good, location of car rental is just right next to the arrival hall. Easy to locate, car is clean and what I needed. Drop off is easy too.

There was huge queue when we arrived. However i could pick up the car by the time of my luggage came out. When we drop off the keys, also there was huge queue. Drop off box was on the counter so no problem.

Price drop protection is great idea

Like: The location in the airport