I returned the car on May 28 and as of today, August 13, the deposit still hasn't been refunded. Every time I complain to the rental company, they tell me to wait and they can't contact the car dealership. Terrible rental company, terrible service!

Rented an SUV but was given a sedan. The return location was moved farther away after booking. When I arrived to return the car, nobody was there despite prior arrangements. A minor accident was not covered by the insurance, even though I had full coverage. The booked amount didn't match the final charge.

The service during pick-up was acceptable, but the return experience was very poor. We returned the car at Izmir Airport, our last stop, and had a flight to Istanbul the next day. Since our hotel was right next to the airport, we decided to drop off all our luggage at the hotel before returning the car. After returning it, we asked if they could drop us back at the hotel, which was the Hilton nearby. Initially, the person said he didn’t know where the Hilton was, then after a phone call in Turkish, he pretended not to understand English anymore. This made me very angry because his English had been fine previously. Luckily, we had already dropped off our luggage; otherwise, we would have had a huge problem. The experience was awful.

شكرة ممتازة وإستقبال رائع مع سيارات فاخرة ونضيفة

I forgot the keys inside the car and contacted the company immediately after delivery but there was no interest from them with the procrastination stalling My friend went to them the second day to tell him that the car was rented and refused to communicate with the tenant directly and told us to communicate with us later in vain The experience was very bad and the deal was bad and there was no response from the staff and I lost my keys