I didn’t hire the car as they wouldn’t hire the car to me at the price I had hired it on easyrentcars (c £30). They said the insurance provided by easyrentcars was insufficient and wanted to charge me over €300. This is the second terrible experience I’ve had between easyrentcars and the rental company in one summer. I had to go and rent a car away from easyrentcars as the service simply did not work.

Horrible! Vente mensongère et forcée !!! Arrivée à l'aéroport il était prévu de récupérer le véhicule sur place mais impossible de trouver l'agence car le fléchage actuel ne correspond à rien. Aucune indication que interent à été racheté par goldcar qui utilise des navettes pour aller à l'extérieur de l'aéroport. Et en plus arrivés sur place comme par hasard aucune de nos cb ne passent et on nous force à prendre une assurance ce qui nous revient à payer 3 fois le prix d'intérêt sinon pas de voiture ! Lamentable comme service et information. La prochaine fois je prendrai une enseigne plus connue.

Easy to find counter in the airport terminal, no queue, paperwork sorted and key in hand within 15 mins. Almost new Seat LEON in very good condition. Overall very impressed.

Awful experience avoid this company. I thought we were having airport pick up after scanning all small print we’re lead to believe other wise but when we arrived had to get a bus with 5 bags and a toddler was a nightmare. Then the rude lady behind the desk wanted us to leave a €1400 deposit!!! And she said it takes up to a month to get it back once we return the car. Also wanted €50 deposit for petrol which I’ve never experienced. We complained and she said she won’t give us the car. We were being very civil but she was saying we were shouting which was absurd. They are a complete scam. there’s so many hidden costs involved AVOID AND NEVER EVER AGAIN!!

Specifically booked for an on-airport vehicle rental only to discover the booking had been passed on to another company 'Gold Cars' who have an awful customer satisfaction record. Had to locate a waiting minibus and shuttled offsite to their depot a few km away. Vehicle ok but they then tried to get us to pay extra insurance which wasn't compulsory and I had already purchased a one-off policy from a UK company to cover any excess. They then made us pay a "Diesel Tax". Checked this out on the Gold Cars website and this should only be paid if you specifically request a diesel (which we didn't). Tried to get a refund when vehicle returned but was told to take it up with the Co I booked through - I look forward to hearing from you!!! Had to wait around for a while for the return shuttle back to the airport. Shuttle bus consequently full and boot overfilled resulting in a dented case. Not happy!