Giving one star because there's no option for zero. The wait time was extremely long, over an hour and a half. The staff was very inefficient, and despite having three open counters, they were not proficient, so the line barely moved. Finally, they told me I couldn't rent the car without an international driver's license and asked me to negotiate with the rental website. I've rented cars in more than four countries and from the same company before without any problems. I don't want to waste any more words on this; I'll just consider it a donation to the Spanish road maintenance.

Easy to find counter in the airport terminal, no queue, paperwork sorted and key in hand within 15 mins. Almost new Seat LEON in very good condition. Overall very impressed.

Car was great but why the huge extras that are not detailed anywhere pre booking.

Appalling check in process; customers waiting ages on keys. No idea of condition of vehicle, collecting in the dark so photos not possible. On drop off tried to claim I was responsible for scrapes as nothing on the sheet.

Like: The car I ended up renting was a completely different car from the one I rented and so my price ended up more than double of what I payed through the website ... that said, I fell in love with Fiat 500 convertible.. I found parking everywhere I needed it. And I loved driving in the mountains with the roof of!!
Dislike: The massive attempt to make me buy more insurance and I felt pressured into upgrading to a different car.