Great smooth service

Absolutely fantastic service. Very quick at the desk and then when the booked 7 seater arrived missing the rear seats Hertz quickly sorted another truck for us. Very impressed!!

Qeeq always very easy to use and helpful if I have a question or require support.

car needed a jump start faults on car

Very short wait at counter, which was great after a long flight. There was no hard sell of add-on insurances or fuel policies. On arriving at the rental garage we couldn't find the keyless ignition fob of our selected car, so Hertz speedily rectified this by finding us another car of a slightly better spec for no extra cost. Return of the car at the end of the rental was painless as well. The return agent was very friendly and made sure we knew about where to return the visitors toll pass on the way back to the airport.

I ordered the large SUV and was charged an additional $753 for what they termed "extra large" because I needed the Suburban model which I always thought is same size and class as the Yukon model Not happy at all to be honest as all the years I have been going to florida there has never been this additional charge

We were waiting for quite a long time ,in the queue possibly due to time we arrived at 22.50hrs otherwise everything ran smoothly

Everything was good