Car was dirty inside and outside at the time of pick up...office staff was not present at the time of pick up for the first ~10min but office sign read open (would be nice to have a sign that says something like "will be back in 10min"...
I was supposed to pick up the rental at 8am. Someone did not show up until 9am, dispite hours of operation posted on the door. Had to pay extra $45 for toll pass which I didn't even use. Van was great though. Shuttle service from the airport was easy.
About QEEQ:8.0/10
Easy to book but cannot make any changes after booking.
“The car was in very bad shape. The care desperately needs a new suspension and transmission!”
About Allstates:3.3/10
There was much wrong with this car! The suspension was shot, the alignment was off and the transmission, at the minimum needs to be rebuilt. The car was supposed to be a non-smoking car and it was clearly smoked in. The weather stripping on the car was in seated in many places and it rattled over ever bump. This car should not be on the road!
Did not realize it was a third party. Car was not clean on inside and was not full of gas. Car was 16000 miles past oil change based on sticker and car had message about needing maintenance.
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Customer Service
Relevant Reviews on Allstates (LAX Airport) All States Car Rental Inc.2
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