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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3138508178
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3138508178
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very bad

Reviewed: Wed, Apr 6, 2022
About Hertz: 4.0 /10
Vehicle was in very bad condition The inside has not been cleaned at all. The counter staff added the option without asking me. i make a claim She said she'd do it again On the contrary, he acted very angry with me. And he wrote the contract without the insurance that was actually included. As I knew it was a big company, I expected it, but it was the worst experience.
About QEEQ: 9.0 /10
You did your best to solve it somehow for me thank you very much for that
Economy | Chevrolet Spark or similar

Relevant Reviews on Hertz in United States

Ann Brewster

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Reviewed: Thu, Feb 14, 2019
About Hertz: 10.0 /10
Service was quite good, user experience was pleasant, and the staff was very talkative.
About QEEQ: 10.0 /10

Monica Kent

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Reviewed: Tue, Dec 26, 2017
“Departed from Seattle, passed through Portland, and arrived in San Francisco. From San Francisco, to”
About Hertz: 2.0 /10
Forcibly pushed insurance, did not recognize the basic insurance from the rental platform.

Julie Maltz

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Reviewed: Fri, Mar 1, 2019
“Los Angeles - Las Vegas - Page - Las Vegas”
About Hertz: 8.0 /10
Overall it was okay. It might have been due to our limited English proficiency, but we didn't hear the rental company mention anything about changing cars, so we were a bit confused when picking up the car.

Peter Kingston

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Compact | Ford Focus or similar
Reviewed: Sun, May 26, 2024
“Potential to ruin my vacation.”
About Hertz: 5.0 /10
Dealing with Hertz, Boston Airport was awful. The lady at pickup reception had to be the rudest I’ve ever met. After collecting the car there was a delay of over 20mins getting it cleared to leave at the exit. Hertz have now made a $120 charge on my CC for no explained reason. I only know this from looking at my bank statement.
About QEEQ: 8.0 /10
So far QeeQ have been efficient and helpful. I would rate them as excellent if they can resolve this $120 mystery charge on my behalf with Hertz. It would help if they put the Hertz booking reference on their documentation to me, as Hertz were derisory when I produced QeeQ’s booking reference at collection point.

S.Monti

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Economy | Chevrolet Spark or similar
Reviewed: Tue, Sep 4, 2018
“Excellent experience”
About Hertz: 10.0 /10
Like: upgrade for the car as the one i rented was not available. Staff was really friendly
Dislike: Everything ok

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