The almost perfect car hire experience

Very long wait at desk counter staff very slow & surly only interested in hard sell of extras Declined everything only to find they still charged me nearly $200 for ins I didn’t want Never use Budget ahain

Price drop worked for us

Budget staff must be on some sort of bonus to up sell the "pay for your gas now" and "sun pass" options, the tuts and looks of disbelief, including rolling eyes, and shaking head, at the fact I did not want to pay for these was really over the top... The car turned out to be marked all over and the seats stained inside, the guy at the booth just shrugged his shoulders. Seems like the price of car hire has shot up but the standards have really dropped.

The car was not very clean, had a cracked windscreen which we didn’t notice until the following morning. It also had no parcel shelf. When you collect a car at Orlando you do so in poorly light multi story car park. The car had done 44000 miles and wasn’t pleasant to drive. We have hired lots of cars in the USA from ALAMO, DOLLAR, AVIS & HERTZ and that was the worst.

QEEQ was the cheapest platform and very easy to navigate.

Got free upgrade to a mini van couldn’t fault my experience with QEEQ will definitely book with again.

Price was a lot lower than booking direct will definitely give QEEQ the first opportunity to get my custom next time .

Orlando Counter staff very good. Helpful without pushing additional insurance upgrade. Budget Customer Services poor, not helpful with late pick up issue and responding to first email sent taking no notice of latest or last email. Orlando manager excellent and resolved issue that customer service center could not manage to do. I have used Budget previously and will do so again. Highly recommended.

Booking was easy. Issue with flight cancellation and late pick up (24hours later) not resolved. QEEQ and Budget Customer Services both said they could not resolve and to go back to the other party. Leaving me with having to cancel and rebook at a significantly higher last minute rate. A higher rate to lose one days rental and pay over twice the price for the convenience of a late booking. Not good. I will use QEEQ again as they did try their best