Good

Service at pick up was swift. Couple of marks on the car, which I recorded as photos, windscreen not clean on the inside.

The car was spotless ,drove beautifully and the staff were very pleasant and did not try to push any products onto me it was truly excellent and would definitely use them again

EasyRentCars.com are a rare find not only did they find me a reasonably priced vehicle for the size I needed but up to my rental they tried to find the vehicle at a cheaper rate faultless throughout thank you and will use the company again

The counter server upsold extras that were not required and was deliberately vague about some of them, making some sound essential and others to be better value then they were. My first car got a puncture / flat tyre. The call centre I dealt with gave appalling service twice and sent me to the wrong depot for a replacement. The staff organising the replacement were also abrupt and condescending. The drop off was very quick and efficient but I would never use Dollar / Thrifty again.

The Car we collected was Scraped and Dented. The Counter Staff were relentlessly trying to upsell me and charged me a further $240 on Collection. It is only now after checking my Bank Accounts that I have seen that they have double charged. The lady that assisted with collecting the car was not very clear or helpful neither. Upon Return a gentleman named Eric was very helpful.

Like: Good mileage......very comfortable.