Brilliant service from brilliant, friendly and helpful staff

Picking up and returning the car was convenient, and the service was good.

Very efficient. When asked for a driver's license, they mentioned that having a Canadian one was convenient. So there were no translation issues. All the contracts were displayed on the screen, and I just signed to agree. Found the car outside, the key was inside, and I got an inspection sheet as well. If there were no scratches, I didn't need to worry. At the exit gate, someone checked my documents and contract again.

Budget rental was really easy and the Yaris was perfect for my needs this trip. I would have no problem booking this vehicle again. One note, I was not aware of the KM limit when I picked the vehicle up … it probably mentioned but I did not process it. FYI: Rear wiper blade needed replacement when picked up this vehicle

I rented the cheapest car but it proved inadequate. My wife actually got sick from the vehicle. It was too small and too tinny. That was entirely on me. I contacted Budget and the next day was able to exchange the small car for a 2019 Ford Taurus that proved to be awesome. Additionally, I rented the first vehicle at the airport and was able to exchange the vehicle in Victoria. I then was able to drop off the second vehicle back at the airport. Awesome service!

It was great. There was no drop in price however.

We did Not get the car that we wanted and the staff were very unfriendly. I would not recommend this location at all