Need to explain booking is with europcar at Brisbane airport. Very confusing
j.stewart
Australia
Reviewed: Thu, Apr 25, 2019
About Europcar:8.3/10
Annoyed that they hit you with extra insurance sales talk as explain that I have booked through another party and hard to sort out insurance if anything goes wrong
1. The store overcharged with no explanation, and the issue has not been resolved. 2. A week after returning the car, the store emailed me claiming I hadn't returned the car, and threatened to call the police.
The car provided was different from the one booked, and of a lower grade. The only compensation was not having to return the car with a full tank of gas.
Service attitude and waiting time were satisfactory.
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Need to explain booking is with europcar at Brisbane airport. Very confusing
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