Very smooth and easy. Polite staff. Good car. Highly recommended

Satisfied. It was a wonderful experience. We rented a child seat, which seemed unnecessary! The car broke down in the middle, as the battery was dead. The repair service arrived quickly. Thumbs up!

Booked a Volkswagen Caddy medium MPV, but the car provided was in very poor condition, and the last row of seats couldn't be folded down. They then offered a Ford Galaxy for an additional £250, claiming it was a different class of vehicle. Due to time constraints, I signed the agreement, but later discovered that both cars belong to the same category. This is a hidden trap, be cautious.

The staff at the airport rental store were very polite, and because it was early in the morning, there was no queue.

Very friendly

When we went to pick up the car, they didn't provide the model we booked. They claimed that the model we booked was too small and asked us to pay an extra £760 for a larger car. When we refused, they made things difficult for us and delayed us for 2 hours before finally giving us a car.