“Eastern route from London to Scotland, return via western route, total 15 days, random stops along t”
About Hertz:6.0/10
At pickup, they said no cars in the same category were available, we had to upgrade. If not, we would have to wait for four hours, but I arrived at 8 PM, so I had to upgrade and ended up paying an additional £1000 for the 16 days.
Satisfied. It was a wonderful experience. We rented a child seat, which seemed unnecessary! The car broke down in the middle, as the battery was dead. The repair service arrived quickly. Thumbs up!
They did not notify me of the violation in time. After one day, they directly deducted the service fee and the fine without permission. This is very upsetting.
Initially, they said the reserved model was unavailable and tried to upsell us on an upgrade. After we firmly declined, they provided the original model. Be cautious of this.
Never choose this company. Originally booked a car for £1005, but they claimed there were no cars available and switched to a model that cost £1083. Upon returning the car, they unjustly charged an additional £517. They also charged £224 for a small scratch that was already there (I had noted it but didn't take a photo). I've never encountered such a company in all my years renting cars abroad... It's like robbery.
Overall service was good. The car was in excellent condition. The queuing time was a bit long; while other companies' cars arrived to pick up customers, we waited 20 minutes for their car.
Everything about the car was OK but we have been changed more than 50 pounds for VAT and other nonsense. Also they charged us for a full tank while the tank was half full!! Never go for herrtz again.
About QEEQ:8.0/10
It was easy and quick but they must be clear about VAT or tax etc.
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View more >It was average, the service fee for handling violations is too high.
They added extra insurance charges and I don't understand why they precharged nearly £200 for fuel.
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