I have reserved a manual car, They provided me automatic. This was just fine. [Unless I get a supplementary bill for the difference in which case I would be arguing that one. But I have no reason to expect that.]
The staff specifically reminded me to return the car with a full tank of gas. In reality, they added a prepaid tank of fuel. On the morning of the return day, I refueled the car to full. In the afternoon, I received a message that my credit card was charged. I checked the records and found it was for the prepaid fuel.
Provided a Volkswagen Polo compact car, but it was sufficient. Three people with three large suitcases, very fuel-efficient. Drove 700 kilometers and still had a quarter tank left, added 42 euros of diesel.
Une voiture de 1900 km qui tombe en panne en retour, nous aurions pu nous tuer...scandaleux!
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