Not worth the initial hassle mentioned above.

Pick up was horrible with a 1.5 hour wait. Drop off was just the opposite with nearly no wait, including the convenient shuttle bus.

Everything was fine

everything is simple and clear how to use

The car was near new and picking up the rental vehicle was really straight forward, the only thing was the wait in the line to be served as there were a lot of people renting cars.

Great web site where everything worked and the procing was excellent.

Got cheated by staff to by unnecessary insurance. The staff told us we have to buy insurance from them as it is required by the Law even we have shown that we bought our own insurance package at easyrentcars.

I paid for my car in advance and was under the impression nothing else needed to be paid. Upon collecting the vehicle I was given another invoice which was not clearly explained to me. There was a whole lot of items such as additional insurance which I didn't understand and quite frankly didn't need. The sales person simply gave me the invoice and didn't go through what each item meant. After a 16 flight I wasn't in the right frame of mind. It's quite disappointing to say the least, will not use Thrifty again, they are very dishonest.