There were extra charges in the process. I will not use this again
Reply by Qeeq: Thank you for your comment. We are sorry to learn you have unhappy experience due to extra charge. Upon checking, you were charged for platepass, third party liability and fuel service. If you have any questions, please kindly feel free to contact with us.
A complete scam they bait and switch their customers. I rented a car and paid in full online, only to get to the counter and be told I needed an additional $60+ in charges. I will never rent from this company again, they are completely dishonest.
We arrived at fox at 1 am and get the car at 3:30am. 1 person for 12 customers. The guy charge insurance without our authorisation. We get back the day after and get our money back.
On receipt told to go to lane 7, not easily marked to find. Once found car wasn’t there and wasn’t ready. Had to find someone in lot to help us. Counter staff knowledge was poor, customer care service poor.
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