Simple, well organised, quick, excellent car, no fuss, pleasant.

High efficiency in processing the order, no waiting, straightforward.

QEEQ forgot to help me with the insurance! I had to pay a high price at the counter for insurance and special airport fees and taxes. The rental company's counter staff were very patient.

The car was awesome and as expected and great value for money. It took over an hour to get my car, when my parents took Avis and took 10mins to get their car. Both Dollar and Thrifty are the same company and have the same car line. Not good and would go with another car company because of this. Drop off was great with an excellent lady that helped us out.

Airport location was hard to locate. I drove right past it and had to make a uturn

Like: Excellent comfortable car, worked perfectly for our family of five. Sat Nav was essential.
Dislike: On arriving at the desk on time for our car, I was told that it wasn’t ready and they were waiting for a minivan to come in. Having prebooked the car and very tired from a trans Atlantic flight I was very surprised by this. We had to wait over 30 mins in the end.