First of all, it was my mistake; my license cover had a registration certificate inside. However, the store staff told me that you can modify the order online, but your staff insisted that it couldn't be changed.
I would avoid this company. It's an Italian local company that attracts people with low prices, and it is indeed cheaper than several other international companies. However, every time I rent a car, it's never the model I reserved. Last year, I reserved a Ford Focus, but got a Toyota instead. The trunk could only fit one 24-inch suitcase, so I had to put the other suitcase in the back seat. This year, I reserved an MPV, but ended up with a Peugeot SUV. We had three 24-inch suitcases and could only fit two of them. In the end, I had to pay nearly 400 euros extra to switch to a Skoda. What a rip-off! Also, because I didn't buy their insurance, they inspected the car very meticulously when I returned it. Thankfully, I was aware of their practices from last year.
The car rental company doesn't have any Lexus vehicles. On two occasions, I didn't get a Lexus as expected, and I didn't see any in the parking lot. If you are renting a Lexus because of more luggage, be cautious. This time, they gave us a basic Mercedes A-class, which worked out since we had fewer people and managed to fit our luggage. However, being a basic model, the interior was all cloth. Unfortunately, it was a rainy day, and cleaning the dirt would be very challenging. We were charged a hefty cleaning fee (179 euros), and the matter is still under dispute. Fortunately, we have the car rental platform's support, and we hope they can help retrieve the unreasonable charges.
The flight was delayed by 2 hours, and when we arrived at the car rental company, we were told that the fully prepaid car had already been taken. In the end, we had to pay for an upgrade, which was quite frustrating.
The car was easy to drive and the pickup process was convenient. However, they informed me that the platform insurance is only for the platform and asked me to buy an additional insurance ranging from 150 to 600 euros.
Make sure to take pictures of everything, especially the windshield. Even small stone chips will cost you. My rented car was already pretty beat-up, and they charged me for those stone chips. Also, be sure to take a picture of the fuel gauge.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
Doris Harvey
-
-
-
-
View more >Cecil Cronin
-
-
-
-
View more >Louis Barney
-
-
-
-
View more >Sophia Buckle
-
-
-
-
View more >I would avoid this company. It's an Italian local company that attracts people with low prices, and it is indeed cheaper than several other international companies. However, every time I rent a car, it's never the model I reserved. Last year, I reserved a Ford Focus, but got a Toyota instead. The trunk could only fit one 24-inch suitcase, so I had to put the other suitcase in the back seat. This year, I reserved an MPV, but ended up with a Peugeot SUV. We had three 24-inch suitcases and could only fit two of them. In the end, I had to pay nearly 400 euros extra to switch to a Skoda. What a rip-off! Also, because I didn't buy their insurance, they inspected the car very meticulously when I returned it. Thankfully, I was aware of their practices from last year.
Nora Keats
-
-
-
-
View more >Clyde Zephaniah
-
-
-
-
View more >Aurora Rhodes
-
-
-
-
View more >Phil Adela
-
-
-
-
View more >Sabrina Salome
-
-
-
-
View more >Evangeline Den(n)is
-
-
-
-
View more >Barbara Bird
-
-
-
-
View more >Ernest Montgomery
-
-
-
-
View more >Solomon
-
-
-
-
View more >M.ALAJMI
-
-
-
-
View more >Lewis Hopkin(s)
-
-
-
-
View more >Carol Hamlet
-
-
-
-
View more >Yves DeQuincey
-
-
-
-
View more >Maxwell Daniell
-
-
-
-
View more >Mamie Jonah
-
-
-
-
View more >Steven Bush
-
-
-
-
View more >Car hire Companies AT Milan Malpensa Airport, MXP
Pay for Car Rentals with Crypto