The location I was supposed to pick the car up was not a traditional location and it was confusing... maybe COVID closure related(?)... so budget moved my pickup location at my request when I called ahead to verify. Manager was very nice and helpful at COS airport location when making the switch.
We got an upgrade. However, the car had 2 small problems: The tire pressure monitor light was on, despite filling the tires, and the seat belts were partly severed. otherwise the car was in perfect condition.
About QEEQ:10.0/10
The insurance we got at the counter lacked the Towing and Roadside Assistance item that was part of the insurance we purchased (and included in the voucher). We refused to add.
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