Very good with minor speed bumps

Very satisfied

The counter agent informed me, upon returning the car after two weeks, that there was dust on the vehicle and I had to either pay $65 or clean it myself. I had no choice but to spend an extra $30 to wash the car. Money isn't the issue, but in a free country like the US, it's upsetting to be treated differently by a Mexican against a Chinese person. This is a very distressing experience!

There were only five or six people in line, but I waited for about 30-40 minutes. The front desk staff, who looked Chinese but was an ABC, kept forcing me to buy insurance. I told them I had already purchased all the necessary insurance, but they still insisted on selling their additional insurance. It was a horrible experience. No one was responsible for checking the car's condition when I picked it up, so I'm worried they might blame me for previous scratches.

Slight issue with the car meant we had to return to the pickup location and swap, got a free upgrade so all was good

Easy and cheaper than all others

The car was fine but there was surprise charge of $12.97 added to my bill and I'm still trying to find out what it was for