Decent

The car was very new, with just over 100 kilometers on it. They usually try to sell you a highway toll card here, which is quite expensive. It's actually unnecessary — if you're not in a hurry, you can set the navigation to avoid toll roads and travel completely free. The road conditions are not much different, and the toll roads won’t save you much time.

The front desk staff were very professional, and both the pickup and return processes were quick and efficient.

Like: Picking up the car is very easy as a shuttle takes you right to the car rental area and once there, you are are your way within minutes. When dropping off the vehicle, Hertz staff were very friendly, addressed me by-name and helped me get to the return shuttle.
Dislike: What wasn't so pleasant was when I went to get the car I reserved, it wasn't available. I did get a comparable-sized vehicle, but I'd chosen one specifically for cargo space and vehicle familiarity and I wanted to feel comfortable in a car I'd driven before. Getting the car to Logan's drop-off point was straight-forward, after all the nail-biting I did to find my way through Boston!

Like: Great price
Dislike: Car was not as clean as I was used too but it was okay