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Decent

Reviewed: Tue, Oct 25, 2022
About Hertz: 7.0 /10
The night manager was very kind to upgrade our vehicle to a nicer car. However, because of the late hour of pickup no one walked the car to check for exiting damage, which there was on the front driver side of the car. I called to report the damage to corporate and even had to take the car back to the pickup location because no one would answer the phone at the lot. Upon drop off the Hertz Rep acknowledged that the damage was preexisting and note it accordingly on her held held device.
About QEEQ: 8.0 /10
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Compact | Mystery car or similar

Relevant Reviews on Hertz in United States

Deborah Joshua

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Reviewed: Wed, May 14, 2025
About Hertz: 4.0 /10

Jim Blake

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Reviewed: Fri, Oct 4, 2024
About Hertz: 10.0 /10
The service was excellent, and the staff at the front desk were very patient.
About QEEQ: 10.0 /10

S.Knight

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Full Size | Chevrolet Malibu or similar
Reviewed: Thu, Jul 14, 2022
“Great price, easy to rent, great experience overall”
About Hertz: 10.0 /10
It took a very long time to pick up the car in San Francisco International. Getting off an 11 Hr flight to wait over an hour to check in for a car with a very long queue wasn’t ideal. The service at the desk from the Hertz agent was excellent which made up for the wait
About QEEQ: 10.0 /10
Great price, easy to book would use again

M.Bahk

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Luxury | I Chrysler 300 or similar
Reviewed: Sat, Aug 3, 2019
“My original rental agreement was compact Chrysler but not BMW. Of it was nice to drove to but....”
About Hertz: 8.7 /10
I wanted to rent a car what I asking for but not switch around on me, similar car is okay but not the way different than what I expected it for.

E.Smith

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Standard SUV | Nissan Pathfinder or similar
Reviewed: Sat, Aug 18, 2018
“Great vehicle, no hassle”
About Hertz: 10.0 /10
Like: I’ve had bad experiences with car rentals before, but no hassle with Hertz about any minor scratches that were there before (which was my experience with another company). The vehicle we got was more car than we registered for—a Chevy Tahoe instead of a Pathfinder, which worked out better for us anyway. The car was clean, new and lots of features, and perfect for hauling the big group we had.
Dislike: The distance from the kiosk to the rental pickup was a bit far away—which was okay, but we didn’t walk around the car together, at least at this airport rental office.

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