There were too many people in line and too few counters, causing a long wait time. I previously rented a car with a Hong Kong driver's license, but this time they said it was not acceptable. Despite presenting recent successful rental records from other companies, they still refused. Eventually, I spoke with a manager, and after one and a half hours, I finally got the car, though reluctantly.

The car was good, the wait time was not long, and the service attitude was acceptable.

Closed at 3 PM, we arrived early. Since it was the weekend and nearing closing time, there was no queue and no upselling.

A well-known brand, trustworthy

discount offered due to short wait for auto; desk clerk very personable and helpful; car had damage to the body which had not bed reported and/or recorded

quite smooth - easy