Car smelt of smoke, had a lot of dents and scratches. Had to pay £230 unexpectedly when the car was returned although there was no damage.
About QEEQ:8.0/10
Reply by Qeeq: We are sorry to learn you had very unhappy experience with the car hire company. We will forward your complaint to them and require them to improve. If you need any assistance, please kindly feel free to contact with us.
FOX Rent A Car made me wait one-hour and fifteen minutes because my vehicle was not available. They made me wait in the lobby and only when I approached them they made me wait longer until they completed the booking they were handling or I would have waited even longer. They were rude and not organized, a terrible experience.
About QEEQ:8.0/10
There were hidden charges that was not included in your price which I am not happy or pleased about. At least rentalcars.com adds fees and taxes to their quotes, so QEEQ is misleading and I now have to question future rentals going forward.
I was very frustrated because I rented a Jeep Grand Cherokee Media SUV because I wanted a strong 6 or 8-cylinder car.
I was handed a Mitsubish Outlander 4-cylinder SUV without any power, in with a noise in the rear wheels that appeared to be damaged wheel bearing.
Very disappointed.
The car was great but they said standard insurance is not included , this is misleading and therefore not comparable to other prices as they wanted to add on lots more money for something normally included, everyone at the counters were complaining and being sold extra products , I would not use then again although the car was great ..
About QEEQ:10.0/10
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