Decent experice

The person checking us in (Valerie) was courteous and professional. She offered us an upgrade which we took her up on (FC or IC?). We had the choice of a fast car, a Toyota Camry or Van. As a family we decided on the Chrysler Pacifica which was a modern van and great to drive.

Emails about the booking, receipt, etc were accurate and timely.

It was Fox car actually.

A bit of a wait at the rental desk. There was one person sat at the desk who wasn’t seeing anyone but it turned out she was training so fair enough! The people I did interact gave top notch customer service. Car was as expected - it had a few scuffs and scratches but for the price I was happy enough. One gripe - the person who brought it round forgot to put the handbrake on so the car started rolling away as we put our luggage in!! Managed to jump in and grab the hand brake without too much issue though. Drop off very easy - staff super friendly again! Overall would recommend!

QEEQ was great. Solved all my issues with rental insurance in America which was getting confusing. The app is great and great price!!

I have no complaints, the car was fabulous and Fox was excellent! The process was smooth and I will be using again.

Great !!!!

O carro alugado não foi o carro contratado (aluguei um sonata ou similar e me deram um elantra). Além disto o carro estava batido, o que me tomou tempo na devolução.