Pick up counter closing at 4.00 pm too early .our flight was delayed so had to ask counter staff to stay open for a bit longer.Saff was very unhappy about it and rushed though the pick up.
I paid for a GPS for the trip as I didnt want to pay to use the internet on my phone due to being overseas but Apex does not offer any GPS.
I also waited for an hour in the pick up zone outside, called 10-15 times and got nothing.
I ended up walking in the rain to find the place.
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