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Live chat Email us Service Code: 8909493168
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Worst experience of life

Reviewed: Sat, May 4, 2019
About Thrifty: 9.7 /10
I wish you call me 1 813 327 2211. My booking was done from India, somehow Alamo refused to give me car on BWI airport on 16 April, later your customer service manager agreed that I rent car from BUDGET company and agree to reimbursement the cost I wrote 10 email but no one care to send money or even a phone call Do you know how difficult to call u On your customer service number no forwarding number 1,2 ,3,4 works This is very disappointing wish management call me
Economy | Ford Fiesta or similar

Relevant Reviews on Thrifty Los Angeles Airport

Kkeles

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Standard Convertible | Chevrolet Camaro Convertible or similar
Reviewed: Tue, Dec 12, 2023
“Confusion and Waste of Time”
About Thrifty: 3.0 /10
The officer was totally confusing. We received multiple tickets. When you add them all up it was $1000+ but she kept insisting us we will be charged around $150 in the end. Later on she said $250 - it was a complete mess. We noticed scratches and damages in the car and when we asked for another car she said "just take a photo of the damages and you should be fine" what does that even mean? Terrible service.

g.konig

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Compact | Mystery car or similar
Reviewed: Wed, Aug 23, 2023
“Better to order a Cleary car size”
About Thrifty: 8.0 /10
The left mirror made noise as it was a broken mirror and not fixed.
About QEEQ: 10.0 /10
Last time taken the magic

J.Hall

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Special | Mystery Car Compact Or Larger or similar
Reviewed: Thu, May 28, 2020
“Pain in the ass getting the car at LAX from thrifty”
About Thrifty: 8.0 /10
Thrifty’s LAC office is closed due to covid. They didn’t say so on the reservation. Thrifty had a sign that said they were closed, but didn’t tell me I needed to go to Hertz to pick up the car. Better communication would be helpful!
About QEEQ: 7.0 /10
Stop making me sign in every time I use the app! Remember me!!!!

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Compact SUV | Ford Escape or similar
Reviewed: Sun, Sep 29, 2019
“No problems at all.”
About Thrifty: 8.7 /10
Great car, better than I asked. It was quite dirty (car wash broken apparently), I gave back even dirtier. Great service, The got some dollars without explanation at the end of the process, fine by me as it wasn't much.
About QEEQ: 10.0 /10
I will use again

D.Maceda

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Aug 26, 2018
“Excellent”
About Thrifty: 10.0 /10
Like: Free upgrade
Dislike: The car was a bit dirty in the windows

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