The worst experience ever!
the car was dirty, smelly from cigarettes, and the fuel wasn't on full (half way to the other bar),
When i returned the car, the young guy that was checking me out was rude ( I think his name is Edward- not sure).
.I'm renting cars for years, all over the world, and never had this experience.
I wrote them an email about it (1st time I ever send an email about this kind of situation).
I really hope that they will find a way to compensate me.
I have to say...one of the best experiences with a rental company....The agent that assisted in my rental was exemplary. He was informative, courteous and added to my overall vacation satisfaction...thanks so much.
Will definitely recommend this company to others and will use again in my future visits.
It took a long time to pick up and drop off the car. We had to wait 1 hour and 45 minutes at the counter to pick up the car and 45 minutes to drop off. There were people in the office, but they all just run around not taking care of customers.
it was not easy to find the shuttle; although all companies outside airport had same space for pickup; other companies were running more shuttles with fewer clients, yours was quite full ; which meant that more people appreciated the price offered;
“Great price and upgraded vehicle, but terrible pickup”
About Routes:7.3/10
Waited a LONG time to get the car. Apparently the employees were on break in the back room and couldn't be bothered by the long line at the desk.
About QEEQ:8.0/10
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Customer Service
my worst ever.
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