Ripped Off and Never Again

I.Herdman-Grant

Spain

Reviewed: Sat, May 4, 2019

About Rhodium: 5.7 /10

When I arrived to collect the car there were no signs for Rhodium Car Hire. Eventually I was told by a stranger that they were actually Goldcar. If I had known I would have to deal with Goldcar I would not have made the booking. They are the worst company in Spain. Because I never took their extortionate insurance they managed to find 2 small scratches on the car when I returned it. They have charged me E500.00 to repair them. The work to fix them would only require 10 minutes of polishing and they were probably there in the first place but because the car was freshly waxed and polished I could not see them. I travel to Spain very regularly and this is the first time I have used the new Murcia airport so my choice of car hire was limited. In future I will use Alicante airport and go back to car hire companies that I know I can trust.

About QEEQ: 8.0 /10

Rhodium

Región de Murcia International Airport(RMU)

Murcia

Spain

Compact | Citroen Berlingo or similar

1 days rental

Relevant Reviews on Rhodium in Spain

L.Wehr

Spain

1 days rental

Economy | Ford Fiesta or similar

Rhodium

Madrid–Barajas Airport(MAD)

Madrid

Spain

Reviewed: Wed, Sep 25, 2019

“Worst Experience Ever, Rhodium and Gold Car are to be avoided like the plague”

About Rhodium: 8.7 /10

Worst experience ever renting a car. Rhodium is a US company with exactly 0 cars of it's own. They use GoldCar to supply customers with vehicles. Unbelievable and completely unavoidable hidden costs. Airport surcharge, not communicated in original booking price as all other legal and ethical companies communicate. You have to choose one of their insurances, this means that if you have credit card benefit covering rentals that's null and void and you need to pay for theirs. The staff do their best, but they work for an unethical company and have the huge challenge of convincing you the misinformation and lies the company policies include are standard and should have been expected...wouldn't want their job. If you have any sense avoid Rhodium or Gold Car who services them for that matter.

About QEEQ: 10.0 /10

K.Anderson

Spain

1 days rental

Economy | Volkswagen Polo or similar

Reviewed: Wed, Aug 7, 2019

“had To change original car due to damage , had to pay for fuel up front on a full to full contract!”

About Rhodium: 7.7 /10

First car I was allocated, had many dints and scrapes, none of which were marked on the hire contract. Had to return back to the office where they changed the car. Was shocked to be charged for a tan of fuel when collecting the car on a full-to full-agreement . I am waiting for confirmation I have received a full refund without any handling charges.

M.Bayley

Spain

1 days rental

Economy | Ford Fiesta or similar

Reviewed: Thu, May 9, 2019

“Quite easy”

About Rhodium: 9.7 /10

Very easy. Query on car had long search to find rhodium booth. 2floors away. No one helpful about !! Would have been ideal If a notice in car detailing where booth was!! Wasted a lot Of time.

About QEEQ: 10.0 /10

Spain

1 days rental

Mini | Smart Forfour 2 Doors or similar

Reviewed: Thu, May 9, 2019

“Je vous avez choisi en raison du choix de la voiture que vous aviez proposé.”

About Rhodium: 6.0 /10

J'avais choisi Rhodium que je ne connaissais pas en raison de la proposition d'une Smart Forfour. On m'a imposé une autre voiture ! Avez-vous des Smart Forfour a disposition. J'en doute !