The car model was different from what was booked, and the trunk couldn't fit two large suitcases. There was no assistance or simple map provided from the service window to the pick-up point; they just gave verbal instructions in English. Luckily, I speak English, but it still took some time to find it as there were no signs for the company along the way or at the parking garage. When we returned the car, we were told that the deposit pre-authorization was mistakenly charged as a direct payment and that it would be refunded after a week.
We had a tough time renting this car due to issues with the credit card payment. Our limited English skills made it unclear whether it was a problem with the card or the store's POS machine signal. However, the same card worked fine when renting from another company. Not sure why this company couldn't process it. Overall, it was quite frustrating.
Terrible, terrible, terrible! I reserved the car a month in advance, but when I arrived at the store there was no car available. I had to wait 3 hours for them to get a car from another location, and then they increased the price by over 50% when I got there, with a 'take it or leave it' attitude. They even said that without immediate payment, they wouldn't hold the car. I finally got the car back to my hotel, and the next day it had a flat tire. No roadside assistance was provided, and I was told to handle it myself. After a lengthy discussion with the rental company, they suggested I change my travel plans, which was ridiculous since I already had my hotel and flights booked. This was a horrendous car rental experience; it felt like I was being taken for a ride!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Great
Relevant Reviews on Enterprise in Turkey
York Murray
-
-
-
-
View more >Jeffrey Carnegie
-
-
-
-
View more >Muriel Aldington
-
-
-
-
View more >Bradley Jefferson
-
-
-
-
View more >Marico Sheridan
-
-
-
-
View more >