The car was clean but the fuel tank wasn't full. The car company argued that it was same to same when the booking document clearly mentioned that it is full to full. The staff at drop-off was quite helpful
About QEEQ:10.0/10
The car company didn't follow the full to full fuel policy of Qeeq
Reply by Qeeq: Thanks for your comment getting back to us.
If the fuel tank is full when picking up the car, please drop off with full; If it's not, please return with the same level. Otherwise, the car hire company will charge the refueling charges.
Thanks for your feedback and look forward to seeing you next time.
Lisbon location is a scam. When dropping off the car, they charge us for a microscopic spot on the edge of the door which was already there when we rented it out. It wasn't even visible, other clients agreed with us that it wasn't visible but the attendant told us it was our fault and charged us. Either we pay that amount or they will charge us more. Luckily we had the insurance from QEEQ but also from our credit card so we managed to get it back. But be very careful when renting from this location. I had rented from the Pisa location and all good.
“I get other car then I requested (Fiat Panda instead of Fiat 500)”
About SURPRICE RENT A CAR:8.0/10
I get other car then I requested (Fiat Panda instead of Fiat 500) If I knew that before I would have ordered another car. I wanted that model Fiat 500.
temps d'attente long pour récupérer la voiture et accueil désagréable
About QEEQ:8.0/10
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